Types of Healthcare Organizations Served
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Surgery Center
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Physician Office
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Dentist Office
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Optometrist Office
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Chiropractic Office
sipVine Features That Resonate Most with Healthcare Providers
Healthcare providers are looking for a phone system and service to provide intelligent routing to best serve their patients depending upon their specific needs.
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Automated Attendant – Calls can be routed to the right department or individual based upon the need of the patient. Whether it is a billing, scheduling, prescription renewal, or a need to leave a message with a nurse or physician, an automated attendant can be programmed to meet the needs of the practice and patients. Special on-call or emergency routing routines can be customized for your practice.
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Hours of Operation Programming – sipVine can pre-program various auto-attendant or call routing patterns depending upon the hours of operation for the center or practice.
A holiday schedule can also be programmed so that it treats the holiday as a non-working day and routes calls accordingly.
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Hunt Groups / ACD Queues– depending upon the size of the organization, you may have certain departments where multiple employees can receive calls in a hunt group or queue.
Driving Benefit
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Cost control is a big factor in these applications. sipVine healthcare provider customers receive an upgrade of their communication features with a low-up-front investment and economical monthly service fee.