Deploying VoIP services within a franchise environment can deliver a host of benefits. To the franchisor, this provides an opportunity to deliver value to the franchises in the form of a group purchase and some communication enhancements. Of course, the franchise owners benefit from pricing levels they wouldn’t see as an individual purchaser of the service. sipVine, a national provider of hosted VoIP services, has developed a program specific to franchise operations with special pricing and other benefits included.
Details of sipVine’s program are as follows:
- Special Pricing – Currently, sipVine discounts our unlimited local and long distance user fee based upon the number of users a company deploys. We have created a similar schedule to apply discounting for businesses in a common franchise arm. sipVine expects an active involvement of franchisors or individual franchisee customers to spread the word so the benefit can be driven to many participants and drive the cost down for all! Current franchises participating are seeing a benefit of a 30 to 47 percent off normal sipVine pricing!
- Centralized Features – sipVine can work with franchise operations to provide participating franchises the benefit of some centralized features. An example would be simplified procedures for emergency routing of calls or redirection of callers to a central customer servicing arm, such as a claims department for an insurance agency franchise. Another example would be some extension dialing capability to key contacts with franchise operations. sipVine can customize the approach to work for the specific franchise operation.
- National Account Management – Franchise operations are provided with a national account manager and an implementation coordinator that will ensure the smooth roll out of locations. A customized web portal with unique resources for the franchise operation is provided, including a direct link to our service ticket system which routes your service to a team supporting franchise operations.
Every franchise operation has unique attributes and communication processes. sipVine excels at the customization of its hosted service to match such needs, whether it be for a franchise operation, a company with multiple branch locations, or a stand-alone business.
If you are in franchise operations or are a franchise owner, contact sipVine today at 855.SIPVINE to explore what we can do for you!
About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of digital phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.