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Five Ways Hosted VoIP is Like a Cupcake

Posted by Mark Greim on May 21, 2014 9:32:00 AM

cupcake imageEverybody loves cupcakes, right? And while it may seem like a stretch to compare your business telecommunications service to a baked pastry item, all the best parts of cupcakes are right there in your hosted VoIP phone service too.

You can make as many as you want. Face it, baking a cake is complicated. If nothing else, cakes are pretty big, and they're going to take up pretty much all of your oven. But with cupcakes, you can make as many as you need. The same thing goes with hosted VoIP service. If you only need 11 phones, then you only provision 11 phones. And since your service is hosted in the cloud, instead of on-site at your office, there's no need for a big, expensive, and high-maintenance public branch exchange (PBX) that could handle a lot more phones than you'll ever need.

You can make them as simple or as complex as you need. Fundamentally, a cupcake is pretty simple, right? It's just a tiny cake. But if you've ever been to one of the cupcake shops that are popping up all over the country, then you've seen just how complex cupcakes can get. From exotic flavor combinations to elaborate frosting decorations, a cupcake can be a lot more than just a tiny cake, in the right hands. With your hosted VoIP service, you've got all the flexibility you need for an endless variety of custom configurations to fit your business needs. Whether you want a simple, no-nonsense phone system or all the bells and whistles, hosted VoIP can get you there.

Cupcakes are hot right now. No pun intended. But seriously, speaking of those boutique cupcake shops that seem to be showing up everywhere, cupcakes have never been more popular as a dessert item than they are right now. There are shows on cooking networks just about cupcakes, and you can buy magazines devoted to cupcake recipes in line at the supermarket. Similarly, hosted VoIP is rapidly becoming the industry standard for telecommunications services, delivering unparalleled value, quality, and reliability.

The right baker can make all the difference. Just like some people have a "green thumb" when it comes to gardening, a talented baker can turn out a perfect cupcake, while another baker may produce something that's flat and flavorless and much less appetizing. It's the same with your hosted VoIP service. While it may seem like phone service would be the same from one company to another, nothing could be further from the truth. The right hosted VoIP phone company will give you the service you expect, while also ensuring that you've got the crystal-clear call quality that you deserve.

Cupcakes are sweet! That's really the bottom line, after all, cupcakes are sweet and delicious, and that's why we love eating them. Hosted VoIP is also sweet! At least, if you've got a taste for saving money, upgrading technology, and enhancing your company production and customer service.

There's five reasons why everybody loves cupcakes, and five reasons why everyone will love hosted VoIP service from sipVine if they give it a chance. After all, there has to have been a first time you ever tasted a cupcake, right? So give hosted VoIP a first taste, and see if you've got a sweet tooth for better service, upgraded technology, and exceptional call quality.

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of VoIP business phone services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: business, VoIP business phone services

Why Businesses Feel Good About Switching to Hosted VoIP

Posted by Mark Greim on May 14, 2014 10:11:00 AM

business handshake agreementIn this highly technical age we live in, many businesses find themselves struggling to keep up with constantly changing technology. Staying on the cutting edge can appear impossible, and running to keep up can feel necessary, but exhausting. So it's nice when a technology comes along that businesses are happy to adopt. Hosted VoIP phone service is one of those.

There are a lot of reasons why businesses feel good about making the switch to hosted VoIP technology. Hosted VoIP is rapidly becoming the industry standard for business telecommunications systems because it's simple, reliable, and affordable, while still providing the kinds of custom options and crystal-clear call quality that businesses have come to rely on. Communication is the key to doing business, after all, and companies that switch to hosted VoIP services find that as their communications get clearer, their business gets better.

While still offering a host of customization options that let you tailor your phone system to the needs of your business, hosted VoIP can also simplify and decentralize your telecommunications system. Because it's hosted in the cloud—and not on-site at your office—hosted VoIP gives you added security and stability, while also eliminating the need for expensive on-site private branch exchange (PBX) systems and other high-maintenance equipment. Fully redundant servers protect your system, and ensure that, in the event of a loss of service, access is restored as quickly as possible.

So hosted VoIP is cost-effective, secure, reliable, and provides top-notch service, but maybe the biggest reason that you'll be happy switching your business over to hosted VoIP from sipVine is that you'll be dealing with a business like your own. Let's face it, most traditional telecommunications companies and even large national VoIP providers aren't like your business. We're talking about massive companies with thousands of employees. Chances are, in all the time you do business with them, you'll never talk to the same person twice. To them you'll never be more than a customer reference number, and they'll never be more than a voice on the phone.

As a business owner yourself, you know how good it feels—and how important it can be—to do business with like-minded companies, with someone you can connect with in a real and meaningful way. All too often, our interactions with the companies that provide our necessary goods and services are limited to an automated phone system, or the click of a button. With sipVine, you can count on a hosted VoIP provider that knows your business, and knows where you're coming from. More than just a voice on the phone or an anonymous email, sipVine wants to be your partner in better telecommunications service.

At sipVine, we're passionate about hosted VoIP, and we're excited to share it with other companies, and learn more about how they work, and how hosted VoIP can help them with what they're excited about. So give us a call today, and let us see how our business can help your business!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of VoIP business phone services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP phone service, business

sipVine vs. National VoIP Providers

Posted by Mark Greim on Apr 24, 2014 10:35:00 AM

business woman on phoneWhile VoIP phone service is rapidly becoming the industry leader in features, affordability, and overall performance, not all VoIP providers are created equal. As more businesses turn to hosted VoIP to fulfill their communications needs, that means more providers are jumping on the VoIP bandwagon, but many of them don't have the focus on call quality and dependability that your business really needs in a VoIP phone system.

That's where sipVine comes in. At sipVine, VoIP is what we do. While many national providers have started offering VoIP services to take advantage of its boom in popularity, they aren't always able to offer the same kinds of call quality and dependability that we can. Since VoIP service is delivered over your Internet bandwidth, it doesn't work quite the same way as a traditional phone system, which can pose unique challenges in terms of call quality that many national providers may not be prepared to handle.

sipVine's cutting-edge Quality of Service (QoS) technology ensures that you get the best possible quality on voice calls. By prioritizing voice traffic over other Internet bandwidth, our QoS technology can eliminate voice issues such as echoes, jitter, or lack of clarity, without sacrificing the efficiency of your data traffic. Also, instead of just dumping your voice traffic into your normal Internet bandwidth, our technicians evaluate your bandwidth to ensure that there is enough available capacity for voice traffic, and help you make any needed adjustments for best quality.

Because we specialize in VoIP phone service, sipVine can offer other advantages that national providers can't. Our technicians and engineers are all VoIP specialists who place customer service first. We prize our business clients, and want all of our associates to get to know each and every one of our customers firsthand. Furthermore, we're so confident in our VoIP service that we don't require any term contracts. We believe that our day-to-day service is so good that it will keep you coming back.

And because VoIP is what we do, we can offer you the best service around, not merely in call quality, but also in customization and features. We customize every VoIP service install to your needs, installing our VoIP phones and feature sets around the way that you do business. After all, your phone system is a tool, and a tool is only useful if it helps you to get the job done. You can choose from a robust feature set of the kind that you'd typically only find in more expensive VoIP systems, but at a fraction of the price. That's just part of the sipVine difference!

At the end of the day, though, the biggest advantage of VoIP phone service from sipVine is that you'll have a communications partner in your corner who understands the important role that good communication plays in running a business. It's our job to make sure that our customers can stay in touch with their customers, and it's a role that we take very seriously.

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: VoIP Phone Service, business, VoIP Phone

Why IT Guys Love Hosted VoIP

Posted by Mark Greim on Apr 22, 2014 3:49:00 PM

IT professionalAnyone who has ever worked at an office knows that it pays to keep the IT guys happy. After all, they run the networks and computer systems that run everything else, so whether you're a secretary or the big boss in the corner office, sooner or later you rely on the IT guys to keep things humming along for you.

Luckily, there's one really easy way to help keep your IT guys happy, while also saving your business a bundle of money and a ton of hassles: switch your phone system over to hosted VoIP. There are a lot of good reasons to make the switch to hosted VoIP. It's simple, reliable, and affordable, and provides the kind of customization and call quality that you've come to rely on. But one of the best things about hosted VoIP phone service is that your IT guys will love it!

One of the reasons that IT guys love hosted VoIP phone service is because there's no internal administration required. If there's a problem with your hosted VoIP phone service from sipVine, then it's handled immediately by our team of experts. That frees your IT department up to use its resources for true IT needs and not internal phone support. And anyone who's ever worked in IT will tell you that time is the most valuable resource that an IT department has. Keeping all those systems running smoothly takes a lot of man-hours, and every moment that you can free up for actual IT needs means better functionality for your systems, top to bottom.

Hosted VoIP also helps keep your business on the cutting edge of technology. There are few things more frustrating for an IT department than having to try to work with outdated technology and systems. With hosted VoIP, you can follow the trend of outsourcing infrastructure, while also getting technology and feature upgrades for your business direct from your hosted VoIP provider. At sipVine, for example, our VoIP phones feature all the functionality that you've come to expect—from call waiting and forwarding to call logs and ad-hoc conferencing—while also offering programmable features like unified messaging, corporate directory, time-of-day routing, call center queues, and many others.

For smaller companies that use outside IT support vendors; ask them about hosted VoIP! You'll find that they love hosted VoIP, and are happy to promote the technology. At the end of the day, hosted VoIP does more than save your business money and keep its communication system running at the top of its game, it provides a vast assortment of options and functionality in a system that is deceptively simple, and it will keep your IT guys happy while also pleasing your pocketbook and letting you stay in contact with your customers. That sounds like a situation where everybody wins!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP, Benefits of VoIP, business

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