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5 Reasons Small Businesses Choose Hosted VoIP

Posted by Mark Greim on Dec 13, 2017 9:33:00 AM

Small businesses are the lifeblood of America and the driving force behind the proliferation of Hosted VoIP phone service.  According to a 2016 report by Babson College, small businesses make up 99% of the employers in the United States and existing businesses account for 60% of the private sector's net new job growth.  This statistic emphasizes the importance of a flexible, scalable phone system for small business and is one of the many reasons small business chooses a Hosted VoIP platform.

Below are five reasons small businesses are discovering the benefits and moving to Hosted VoIP phone service.

Small Businesses Choose Hosted VoIP.jpgEnterprise-Level Features and Benefits  - Whether the business is large or small, businesses compete.  They compete for the attention of their target audience.  They compete to keep their customers' loyalty and satisfaction.  Therefore, they look for a competitive edge over their competition. Small businesses deserve the same competitive advantage as their large counterparts, but rarely can afford the solution.  This is not the case with Hosted VoIP phone service.  Hosted VoIP platforms include the same features and benefits of an enterprise-level phone system all in an affordable package, perfect for businesses of all sizes.

Affordability - According to the Babson report, business owners value technology and are hindered by costs.  The affordability of Hosted VoIP technology and the value business owners place upon technology is one of the reasons why this technology has been so widely adopted in the business marketplace.  Many times, businesses with Hosted VoIP see their monthly outlay for phone service and phone system maintenance decrease when compared with their old traditional analog phone system.  Additionally, the value most inherent to a Hosted VoIP phone system is the fact that businesses are not purchasing a physical phone system!  They only need to purchase the VoIP phones and those phones are connected to the cloud-based phone system maintained and managed by the Hosted VoIP provider!  Thus, these businesses achieve a lower monthly outlay for a low cost of investment.

Flexibility - Small businesses are nimble.  They expand and contract as the market opportunity dictates. They need a phone system that can grow with them and match their level of nimbleness.  With Hosted VoIP, businesses can add phones when and where they need them.  Business do not have to overbuild a phone system to accommodate growth, but only add phones as they grow.  Also, because they are connected to a cloud based system and not a system housed in their  office, they are able to deploy phones wherever they need.  If their growth necessitates phones in another location or if they need to deploy a work at home team, Hosted VoIP phone service can accommodate their needs.  To the caller, they would have no idea where the phone calls are being answered!

Remove Walls to Communication with Business VoIP.jpgAdditionally, growing businesses can move locations with no downtime with Hosted VoIP.  They do not have to worry about the physical move of a system and contacting the phone company to move their lines.  They simply move their phones to their new internal office network and they're in business.  During the move, they can forward their calls, or even move a phone or two to the new location while keeping calls coming into the old location until all are ready to move.

Future Proof - Given the pace of technological advancements, small businesses worry that their investments in infrastructure and technology will be rendered obsolete in a short amount of time.  This is reinforced with their past investments in phone systems, as parts or replacement phones become more expensive or difficult to find and service calls become costly.  With Hosted VoIP, the responsibility to maintain the phone system is shifted entirely to the Hosted VoIP provider.  They are charged with keeping the phone system and features on the cutting edge and certifying the newest VoIP phones on their platform.  As time goes on, businesses are introduced to new features and capabilities.  As their phones age or are damaged, they can be replaced with newer models that will work with any old phones they continue to utilize.  A safe technology investment is music to their ears!

SIP_5ptchecklist_300x400.pngCompetitive Advantage - So, small businesses choosing Hosted VoIP receive enterprise-level features, monthly cost savings, a low cost of purchase, flexibility in deployment, and avoid obsolescence!  They can program the features to improve their communications, internally and externally.  All of this delivers a competitive advantage to their business, helping them flourish and succeed in today's market climate.

If you're responsible for a small business, take time to research Hosted VoIP providers and gain this advantage over your competition!

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

Tags: Hosted VoIP phone service, small business phone service

Tear Down Walls with Business VoIP

Posted by Mark Greim on Jan 30, 2017 10:30:00 AM

Leave the talk around building walls to the American political scene.  As a business owner, your business will benefit by figuratively tearing down walls and removing barriers to communication with the help of a Hosted VoIP phone service.  With Hosted VoIP, the walls of your business become translucent, as your phone system is no longer confined to your physical location.  Additionally, as the world becomes more and more "always-on" in terms of communication, your business can adjust communication practices to meet the evolving demands of your customers.

Hosted VoIP:  A Be Anywhere Phone System

By its very nature, Hosted VoIP delivers a single phone system to wherever your business is conducted.  Because the system is cloud-based, the business deploys physical or soft phones where it best meets the internal communication needs and the demands of their customers.  Making all of the phones work together as one system and implementing a call flow is a function of programming and does not require physical phone systems where you deploy resources.  This opens the door for extreme flexibility and creativity and will give your business an edge over the competition.  Examples of ways businesses have torn down the walls and deployed Hosted VoIP are listed below:

  • Expanding the Business Presence Beyond a Primary Location - As a business grows, pressure on square footage can become acute. Instead of adding resources to a tight environment or going through the expense of moving a business, a business owner can look at alternatives to placement of employees.  Locations can be added where resources are plentiful or economical or in areas where business volume dictates.  Virtual employees can also be deployed where it makes sense for the business, allowing for expansion without taking on the cost of new locations.  A Business VoIP phone service can tie all of these employees together on the same cloud-based system, facilitating efficient internal communication while external callers are served as if everyone was under the same roof.
  • All Locations Work as One - There are certainly direct economic advantages of all business locations being on the same phone system. Through Hosted VoIP, phone bills are typically lower as there are economies of scale built into most pricing practices of the hosted VoIP providers.  Indirectly, the business can benefit through the programming of the service to best meet the needs of the business and demands of the customers.  You can centralize main line calls, where all locations incoming calls are directed to a central group of people.  Calls can be directed to where the customer is best served.  You can decentralize functions as well.  For example, a customer service group can be made up of several employees located in several different locations.  Businesses can right size their functions based upon call requirements, not the number of physical locations.
  • Inclusion of the Mobile Work Force - Many businesses have employees spend a lot of time in the field, whether it be sales personnel, site managers, or service technicians. Most utilize the personal or business cell phones to conduct their business.  Thanks to soft phone applications, these employees can receive and make calls on their business number or extension and not have to give out the cell phone number.  When they make calls, they are delivering the caller ID of the business, not the cell phone.  Voicemail messages are crafted for their business, and not a personal cell phone.  This can be advantageous to the business in many ways.  Calls can be transferred to the employee without needing to think about whether they are in the office or on their cell phone by transferring to the extension.  External callers don't have try to reach this person via a cell phone, they just call the business or the direct dial of the contact.

Meeting the Customer Demands

Remove Walls to Communication with Business VoIP.jpgWith the flexible deployment options described above, call flows and communication practices can be revamped to meet the growing demands of an always-on customer base.  Calls can be answered all of the time, regardless of where the resources are deployed.  Auto attendants can route callers by need to the appropriate group of employees, again with no requirement of location.  Direct dial numbers can be judiciously utilized for customers who need direct contacts.  After hours on-call personnel can be equipped with soft phones.  Calls can be programmed to deliver to the entire group, but the only ones that will ring are to those designated to turn them on for the period.  No complicated programming or a physical requirement to be in the office is necessary.

These are just a few examples.  Every business is different and the caller demands can vary widely.  However, the flexibility offered by a Hosted VoIP service provides the business with the opportunity to be creative.  Let your imagine fly and think of ways your business can communicate better with your customers and prospects and set your business apart from your competition!

 

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

Tags: Hosted VoIP phone service, Phone Service for Multiple Locations, virtual workforce, Business VoIP

Hosted VoIP. Now That's Customer Service!

Posted by Mark Greim on Sep 14, 2015 10:09:00 AM

Hosted VoIP companies are making their mark at delivering customer service, taking advantage of their unique position with their customers.  Everyone has experienced the low standard setting level of support and service from large, traditional telecommunication carriers and even some of the larger VoIP providers.  There are many Hosted VoIP providers who have taken the opportunity to create a higher standard of customer service and reset the expectations of the business community. 

With more and more businesses moving to a VoIP service from non-traditional telecom providers, the concept of a rising tide lifts all boats doesn't apply here.  With declining business landlines, telecom providers have continued to outsource, offshore, or cut back their customer service resources, which simply has accelerated the trend. 

sipVine deliver awesome business VoIP customer service Certainly, there's more at play than customer service.  The technology itself is a driving factor, as businesses are investing in the new technology to improve their own communication practices.  Additionally, VoIP represents a new "bundle" when compared to the former approach of bundling transport (voice, data, video) or bundling features within each area of transport.  With Hosted VoIP, the new bundle is that of your phone system and phone service under the same provider.  How does this make a difference?  Well, good Hosted VoIP companies provide consultation and custom programming of the system.  In doing so, they get to know their customers very well.  As changes are required and other opportunities for providing service arise, they actually know the customer and can service the business from that context.

Not all Hosted VoIP companies leverage this opportunity.  Some provide self servicing portals and/or deploy a call center approach to their technical support.  Others, like sipVine, customize all of the system builds to meet the customer's unique communication needs and have built their support processes to direct customers to the specific team of support personnel with who are familiar with the customer.  Imagine a phone company who really knows you when you call.  Further, what if that same company provided you an extension that will funnel directly into a support team with whom you have worked with before?  That's what I'm talking about as standard setting customer service!

sipVine's Chief Technology Officer, Colin Wells, explains how sipVine has positioned the technical support organization to place the focus on customer service:  "Where the VoIP technology is fantastic in breadth and flexibility, we believe that the best approach is to take a consultative approach with the customer from the outset.  Our VoIP Solutions Specialists work with the business to understand their unique call flow and communications needs, and provide the design guides to the technical team.  The technical team assigned to the system build for the customer also takes on-going service and administrative changes for that customer.  Therefore, they are familiar with the customer when they call and drive home an experience that they never have had before with other providers."

If that type of relationship is what you are looking for in your phone service provider, fully research potential VoIP providers with an eye for how they approach their system builds and handle customer service.  Getting a quote from a sales rep is only one area of measurement.  Find out their next steps and speak to a person who will be servicing your account in the future.  If that person is one of many in a call center, you may not receive the customer service you are looking for, and certainly not what is possible to be delivered.

 

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

Tags: Hosted VoIP phone service

Marketing & Advertising Firms: A Target Market for Hosted VoIP

Posted by Mark Greim on Jun 25, 2015 10:36:15 AM

When looking at the customer demographics of Hosted VoIP buyers, professional service firms represent the largest category.  Marketing and Advertising firms are included in this category and are moving their phone services to Hosted VoIP at a rapid rate. 

Market Statistics

Marketing Firm VoIPA recent report published by Software Advice  suggests that 33% of small businesses business buyers are in the Professional Services category.  At sipVine, a Hosted VoIP company based in Kansas City, we examined our customer profile and determined that 20% of our customers fall into this category, as we have a stronger percentage than normal in the finance, insurance, and real estate industry.  Within the professional services category for sipVine, 20% are made up of Marketing and Advertising type businesses. 

Traditional advertising agencies, web design, and marketing consulting firms dominate the customer profile, but we're also seeing many new entrants in this category.  Start-up firms specializing in digital marketing and social media are in need of a low investment, scalable solution for their business phone needs. 

Driving Factors for this Industry's Move to Hosted VoIP

As with most businesses, the advanced features offered by a hosted system are very attractive to firms in this market segment.  Many employees of these firms are very mobile, working with their customers on location or moving from meeting to meeting.  Having features such as voicemail to email, find me follow me, or soft phone applications, allow them to be reachable and very responsive with their client base. 

VoIP for Ad AgenciesFurther, these businesses do not need to invest in an expensive, on-site phone system to receive the benefit of these features.  One of the great benefits of a hosted platform is that the up-front investment is very affordable.  You are not paying for the system, installation, or the on-site resources to administer it.  Businesses only need to pay for the VoIP phones utilized. 

Another common feature valued by marketing & advertising firms is three way conferencing.  A account executive can conference a customer and an internal resource with a few strokes on the VoIP Phone.  Conference bridge services offered by many hosted providers can pull together large meetings of remote employees or customer contacts.

Finally, with a hosted service, employees or contracted resources can be on the company phone system wherever they are deployed!  We have seen where marketing firms hire resources where the expertise exists or deploy them where they can be most effective.  Thus, employees or contractors deployed on a customer premise, out of town, or simply working from home can all be provided VoIP phones or soft phone applications that provide the appearance that they are all working under the same roof!  They can be provided direct dial numbers and internal extensions and calls can flow to them.

Common Features are Great, but Customize Your Service

We've discussed several of the great features or attributes that make Hosted VoIP services right for these agencies and firms.  However, one thing that is apparent to us at sipVine is that most businesses operate differently and have divergent priorities when it comes to their internal and external communications.  The power in Hosted VoIP is that it is essentially a program, one administered by professionals.  Thus, Hosted VoIP providers are in a great position to listen to the needs, priorities, and unique characteristics and build the call flow, auto attendant, and phone set-up to match.

Take time to find a provider who will do just that for your agency or firm.  Hosted VoIP, custom built and deployed for responsiveness, should provide the communications platform that will arm your agency with another point of differentiation in a very competitive market.  Wow, I'm even sounding like a marketer!  

 

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

 

Tags: Hosted VoIP phone service, phone service for professional service firms

Tips for Porting Over Your Old Phone Number to Hosted VoIP

Posted by Mark Greim on Aug 5, 2014 10:21:00 AM

phone number portabilityOne of the most important factors in the health and success of any business is making sure that your customers know how to get ahold of you. After all, it's a highly competitive world out there for any business, and your customers are busy people. They're not going to spend a lot of time trying to track your company down, they'll just take their business elsewhere. 

That's one of the reasons it can be stressful to contemplate changing your business phone service. Even in this digital age, customers still need to be able to call in, and you may've had the same phone number for years. Nobody wants to change their number and risk their customers not being able to reach them. If a customer calls and finds that your number is no longer in service, chances are they'll assume that you've gone out of business, and that's not good for anyone. 

Fortunately, transitioning your business to hosted VoIP phone service has never been quicker, easier, or smoother, and regulations allow you to keep your existing phone number, even when you switch service providers. So there's never been a better time to make the switch to VoIP phone service than right now! Hosted VoIP can provide you with all the services and amenities that you've come to expect, plus improved reliability, call quality, and customer service. But even though switching to hosted VoIP is straightforward and hassle-free, there are still a few things to keep in mind to help make sure that the transition is as smooth as possible, and ensure that your customers can stay in touch with you. 

When you decide to make the switch to a new provider, ask your current provider for a copy of your Customer Service Record (CSR). That will provide you with all of the necessary demographic information that your new provider will need to set up your account so that you avoid delays or rejections. 

Allow at least two weeks for the processing of the port. During this time, your service will still be active on your old phone system.  The Hosted VoIP phones will be configured and installed prior to the changeover.  When the port occurs, the service will be live on the new phones within minutes.

If you have a DSL circuit attached to the number that you're porting over, you'll need to get it re-provisioned during the transition or your DSL will go away when the number ports. It's a simple enough process, but one that can cause big problems if it's not taken care of, so ask your service provider about it when you contact them. 

Once the port is complete contact your old carrier and make sure that any numbers that you no longer need are cancelled, so you don't end up with bills down the road for services that you weren't using. 

At sipVine, we know the importance of good communications to business, and that's why, when you call us, you'll always get the very best in personalized service. If your business is ready to transition to hosted VoIP phone service, give us a call today, and we'll help you get the ball rolling!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP phone service

Ditch the Phone Company for Your Phone Service

Posted by Mark Greim on Jul 30, 2014 1:14:00 PM

ditch the phone companyImagine this: You buy a car, but you can't drive it until you go to another company to get it turned on. And whenever there's a problem with your car, it could just as easily be the car itself—in which case you'd have to take it to a mechanic—or a problem with that second company that activated it. That's kind of what it's like to have phone service through a traditional phone company. The company provides the service itself, but the phones and any other related equipment are your problem. 

Doesn't it make sense to have your phone service provider be the same person who provides your phones and all the other related equipment? No more buying and maintaining bulky and expensive private branch exchanges (PBXs), and no more calling the phone company only to be told that the problem must be with your system, or vice versa. 

With hosted VoIP from sipVine, your phone service provider is also your phone provider! And there's no need for private branch exchanges or other bulky equipment. All that is handled in the cloud, meaning that all you need to invest in are hosted VoIP phones, which are completely supported by the same friendly and knowledgeable customer service staff who provide you with personalized assistance with your hosted VoIP phone service. That means no PBXs, no phone cabling, none of the hassle and expense that comes with installing and maintaining your own in-house phone system. 

Maybe best of all, it means that if something goes wrong, or if you have a question, or if you want to upgrade or make a change, there's only one number you call. Whether you're dealing with your phone system or your phone service, you'll always call the friendly folks at sipVine. And because sipVine specializes in providing hosted VoIP phone services to businesses just like yours, we know the importance of good communication. That's why you'll always talk to someone who knows the needs of your business. At sipVine, you won't be just another customer number, you'll be part of the sipVine family. 

Hosted VoIP offers businesses like yours unparalleled service, scalability, ease of administration, cost savings, and crystal-clear call clarity, not to mention all the features and options that you demand. Plus, it just feels right to get your phone service from the same place that you get your phone system. Tying the two together is just good business, keeping them separate just doesn't make sense. That's why there's no better time than today to leave the old phone company behind and follow your phone service to hosted VoIP. 

No matter what your company's needs, hosted VoIP from sipVine can deliver, so give us a call today, and let us show you what hosted VoIP can do for your business!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP, Hosted VoIP phone service

5 Ways to Know if Your Business is Ready for Hosted VoIP

Posted by Mark Greim on Jun 27, 2014 2:35:00 PM

hosted voip business phone userHere at sipVine, we're obviously big believers in hosted VoIP. We know that hosting your business telecommunications service in the cloud is one of the fastest growing trends in the industry because hosted VoIP phone service gives you options, amenities, and service that other providers just can't match. But we also know that switching your phone service is a big decision, and, like with any business decision, timing can be everything. So here are 5 ways to tell if your business is ready to make the switch to hosted VoIP:

1. Your current phone system is out-of-date. Maybe you've got phones that are falling apart, the numbers are wearing off the keypads, wires are fraying, or maybe your phone system itself is getting old and failing, and parts or replacement phones are no longer available. And when you do place a service call, you get hit with a fee. Maybe your current system simply isn't delivering the call quality or range of features that your business demands.

Whatever the problems with your current system, hosted VoIP can solve them, not just today, but down the road. With hosted VoIP, it's incumbent on your provider—rather than you—to keep the system and the handset line-up current. You'll never have to worry about obsolescence again. If your phone goes bad, you just replace it with a current model supported by your VoIP provider, rather than having to replace all the phones, or a whole system.

2. People get excited when they hear you can get caller ID. Difficult as it is to imagine, there are still plenty of phone systems in play that don't deliver caller ID to the phone! In this world of smartphones and mobile devices, that kind of feature seems so basic, but many people are over the moon when they hear that it's available from hosted VoIP. Imagine their excitement when they hear about the other enterprise level features you can get with your VoIP service, such as on-phone corporate directories, automated attendant features, customized on-hold music or messages, voicemail notification to cellphone, and many more!

3. You're ready to replace your on-site system. If it's time to replace your current phone system, you may find price-checking on-site systems to be a daunting prospect. You can pay more for an on-site phone system than you've probably spent on infrastructure for your whole office in the past two years. Not only that, but you'll have to dedicate internal resources to programming and maintaining the system. With hosted VoIP, all you buy are the handsets. Everything else, your dedicated VoIP provider brings to the table, and maintains for the long haul!

4. Your business is relocating. If you're moving your business anyway, there's no better time to leave behind that bulky private branch exchange system and make the transition to hosted VoIP. Try pricing out what it'll cost to move your old phone system—it's probably more than you can sell it for on Craig's List. Instead, try selling it to reseller, or leaving it as an incentive for the next client.

5. You've called your current phone company and had to endure the voice recognition routing process. Everybody's experienced it, and everybody hates it. Calling up, wading through a sea of ever-changing menus that never quite offer what you need. You never talk to the same person twice, and whoever you talk to certainly doesn't know you, your business, or how your phone system is programmed. Luckily for you, hosted VoIP from sipVine is different. Because we combine the phone service and the phone system under one umbrella, we can diagnose and treat any problem you may have in the same call.  Additionally,because we put our service to our customers first, when you call us, you'll always be talking to someone who knows you, knows your business, and knows the ins and outs of your VoIP phone system.

Whatever your reasons, if it's time to switch your phone service, then it's time to give hosted VoIP from sipVine a try. We know that once you do, you'll never go back. In fact, we're so confident of it, there are no long-term contracts to sign. We believe that our superior features, service, and call quality will be enough to keep you as a loyal sipVine customer, without having to wave contracts or cancellation fees over your head.

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP, Hosted VoIP phone service

Moving Your Business? Leave Your Phone System Behind!

Posted by Mark Greim on Jun 25, 2014 11:25:00 AM

moving small businessMoving is one of the toughest and most complicated things that your business will ever have to do, but at the same time, chances are just about every business will do it at some point or another. According to the U.S. Census Bureau, around 40 million people move every year, and while there's no similar statistic for businesses, there are a lot of reasons why businesses might consider heading to greener pastures. The five biggest reasons that businesses decide to relocate are the need for upgraded or expanded facilities, labor and workforce issues, new market opportunities, an attempt to lower costs or increase cash flow, and quality of life considerations.

Whatever the reasons, when it comes time to make a move, there's a lot to consider, and a lot to keep track of. As with any move, there's changing addresses, finalizing the deed or lease for the new place, selling or renting out your old location, managing the changeover, and, of course, moving all your stuff. But businesses face even more obstacles than homeowners when it comes time to move, and a business move can cost a lot if it isn't handled smoothly, not only in upfront costs but also in lost revenue.

After all, a homeowner just has to get all their stuff from point A to point B, unpack the boxes, get the phones and cable and whatever else all hooked up, and so on. A business move requires you to do all that—and more—while still keeping your doors open as much as possible, not to mention changing signage, letterhead, marketing materials, websites, etc. Nobody wants to lose income—or even customers—due to a lengthy and complicated move.

One of the biggest challenges businesses face when moving is staying in touch with their customers and business partners. You want your telecommunications access to be as uninterrupted as possible during the move, so that you don't miss any opportunities. That's part of why many businesses choose to leave their old phone system behind when they make the move to a new location.

There are a lot of good reasons to leave your old phone system behind when the time comes to make a move. For one, contrary to what you might think, it'll probably save you money. Moving a private branch exchange (PBX) is expensive and complicated, and leaving it behind means that you can use it as a selling point for future tenants or sell it to a reseller to get some cash-in-hand. Meanwhile, you also won't be worrying about the down time that comes with trying to haul your old phone system to your new location and get it set up. Instead, try a hosted VoIP phone service, which can provide you with all the telephony services that you've come to expect, along with the crystal clear call quality that you demand, all at a significant cost savings, both up front and in the long run.

Plus, if you're building out a new suite for your new location, you won't need to invest in phone cabling, as your hosted VoIP phones will share an Ethernet connection with your computers. Basically, all you'll need to buy are your phones, and the savings generated in the cable plant and not relocating your old system will often more than offset those modest upfront costs.

Businesses all over the country are switching to hosted VoIP for its scalability, ease of administration, cost savings, and unparalleled service. And if you're looking at a business move in your future, there's no better time to make the switch to hosted VoIP phone service, and leave your outdated phone system behind forever.

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP, Hosted VoIP phone service

Why Businesses Feel Good About Switching to Hosted VoIP

Posted by Mark Greim on May 14, 2014 10:11:00 AM

business handshake agreementIn this highly technical age we live in, many businesses find themselves struggling to keep up with constantly changing technology. Staying on the cutting edge can appear impossible, and running to keep up can feel necessary, but exhausting. So it's nice when a technology comes along that businesses are happy to adopt. Hosted VoIP phone service is one of those.

There are a lot of reasons why businesses feel good about making the switch to hosted VoIP technology. Hosted VoIP is rapidly becoming the industry standard for business telecommunications systems because it's simple, reliable, and affordable, while still providing the kinds of custom options and crystal-clear call quality that businesses have come to rely on. Communication is the key to doing business, after all, and companies that switch to hosted VoIP services find that as their communications get clearer, their business gets better.

While still offering a host of customization options that let you tailor your phone system to the needs of your business, hosted VoIP can also simplify and decentralize your telecommunications system. Because it's hosted in the cloud—and not on-site at your office—hosted VoIP gives you added security and stability, while also eliminating the need for expensive on-site private branch exchange (PBX) systems and other high-maintenance equipment. Fully redundant servers protect your system, and ensure that, in the event of a loss of service, access is restored as quickly as possible.

So hosted VoIP is cost-effective, secure, reliable, and provides top-notch service, but maybe the biggest reason that you'll be happy switching your business over to hosted VoIP from sipVine is that you'll be dealing with a business like your own. Let's face it, most traditional telecommunications companies and even large national VoIP providers aren't like your business. We're talking about massive companies with thousands of employees. Chances are, in all the time you do business with them, you'll never talk to the same person twice. To them you'll never be more than a customer reference number, and they'll never be more than a voice on the phone.

As a business owner yourself, you know how good it feels—and how important it can be—to do business with like-minded companies, with someone you can connect with in a real and meaningful way. All too often, our interactions with the companies that provide our necessary goods and services are limited to an automated phone system, or the click of a button. With sipVine, you can count on a hosted VoIP provider that knows your business, and knows where you're coming from. More than just a voice on the phone or an anonymous email, sipVine wants to be your partner in better telecommunications service.

At sipVine, we're passionate about hosted VoIP, and we're excited to share it with other companies, and learn more about how they work, and how hosted VoIP can help them with what they're excited about. So give us a call today, and let us see how our business can help your business!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of VoIP business phone services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Hosted VoIP phone service, business

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