Customer Testimonials

sipVine, the Best Phone Service Provider.

Here is what our customers say:

"When the pandemic hit, it pretty much forced us to move to VoIP. Looking at the market and hearing the pitch from our current provider, we quickly concluded that we 1) didn't want a middleman between us and the VoIP service provider and 2) needed a partner who could lead/manage this from beginning to end. sipVine blew us away with their presentation and, aside from gathering information from us, they did all the planning, leadership, and management of our transition - every detail - and completed the entire move for 125+ legacy phone numbers, call groups, voicemail, auto attendant, etc. in five working days (including ordering, programming, and installing the phones). All I had to do was sign the porting paperwork. Then, to throw a small wrench in the works, we advised them that we needed their web panel to provide queuing for incoming calls to customer care exactly how we do it today. This too was completed within the five day window. When all completed, we realized a 40% monthly savings. Highly recommend!"

Dave Charboneau

VP Information Technology, Hantover Inc.

"We transitioned to sipVine and it couldn't have gone any better. Their customer service backed up what they told us they would do and when.  I'm looking forward to a long partnership with sipVine!"

Roger McCoy

Boys & Girls Clubs of Greater Kansas City

"We love doing business with a local Kansas City phone company and sipVine's customer service is amazing."

Topsy's Popcorn

"I had read and heard good things about working with a local VOIP provider instead of a large national provider. Unfortunately, that was after I had already been using a large national provider. I am so glad I made the switch to sipVine, Inc. and the transition was smooth, the technicians are on site and help with any problems and I appreciate the response to any questions I have that might come up."
Steve Vest

President - Nationwide Equipment Transportation

"We work with sipVine because of their wonderful customer service. All of the support team has been so easy to work with from the setup of our office to day-to-day questions. It is so nice and refreshing to be able to reach a live person when we call without wait times like a traditional phone service. They make it so easy to do business with them!"
Jamie Logan

Prevail Strategies

"Idle Smart has used sipVine for over 6 years and can't think of a better partner we've chosen. The phones, quality of service, and dashboard capabilities are all great. Maybe even more importantly, their service and support is outstanding. They are there for all problems big and small and are a smart team that is incredibly easy to work with. I cannot recommend sipVine more highly."
Jeff Lynch

Idle Smart

"sipVine is a great company to work with!  I love the fact that I'm not transferred from person to person until I finally get to the right department. The technical support team is awesome because they will take their time with you and walk you through any issue that you have and if they are not able to fix it on the spot, they will get back to you immediately!”
Laura Bodine

ABMI Mergers and Acquisitions

"We have been very pleased with sipVine. When we first started, I was concerned about moving from traditional phone service, but we've had no issues and the benefits and flexibility that sipVine provide are great. With our old provider I would often have to spend hours on the phone working on billing or technical problems. In two years I've never had one billing or technical problem with sipVine."
John Hanson

The Maids of Kansas City

"We have worked with sipVine for more than a decade.  We deploy both a centralized and remote work force across the country, which results in a complex infrastructure need that sipVine manages seamlessly.  sipVine is a stable, consultative, and valued partner for our telephony services.  They understand our business model, support our growth, and give us prompt, accurate support.  sipVine cares about our success.”

Ken Klingensmith

Healthcare Revenue Group

“We became sipVine customers two years ago and couldn’t be more pleased. Our service has been great and they are quick to answer any questions we have about anything. I highly recommend them.”
Chad Lucas

Kulman & Lucas

"The installation was seamless and everything works perfect. Plus, I will see a substantial savings over my old AT&T service!"
Steve Walker

Steve Walker State Farm Insurance

"The past two years we have had clear, worry-free phones.  We are reassured in knowing that support is available 24-7 to handle any issues efficiently (though our interactions have been thankfully few) and our service calls are answered by staff who are always very courteous and knowledgeable.  We appreciate the great service sipVine is providing and would highly recommend this company."
Susan Diebold, Office Manager

Midtown Family Medicine

"We researched a lot of companies before we decided to go with sipVine. We have been so grateful for the service we receive. Although it has only been a couple of times when we needed help, but, when we called, they were there to help us. We can not afford to have our phones down. We had been with [a national provider] and now we are so happy to be with a company that cares about our company and our success."
Patrice Massey

Greater Kansas City Realty

"Being somewhat of a skeptic about this technology, I must confess that I couldn’t be more pleased with our sipVine phones, but I’m especially thankful for their wonderful staff. My salesperson delivered on all her promises and their tech support is out of this world! Early on, I accidentally reset my router when I moved its location. With one call, I was back in business only a few minutes later … all via remote. For every question or obstacle I have, they know the answer and have a solution to meet my goals. I couldn’t recommend them more highly, unless I owned the company myself! "
Daniel Greig

CARSTAR North Kansas City

“My recent experience with sipVine and their representative Susan Sprenz provided me with a level of service that I did not expect. By all standards I would be considered to be a small account. However, the attention I received was as if I was their largest account. My requests were addressed forthwith. Susan Sprenz made the ordeal of dealing with a telephone company a very easy process. Not only would I recommend them to everyone I know, but I would encourage them to immediately contact sipVine and seriously consider switching from their present company.”
Sheldon Bernstein

Sheldon Bernstein Attorney at Law

"We’re a niche market commercial financier. We do business all over the country, primarily in large metro areas. We’re dealing with big companies, and we have to sound bigger than we are. sipVine lets us do that…We have employees in other cities, and when people call them, the calls are automatically routed to our satellite offices, but it sounds to our callers like those employees are right here with us…sipVine gives you the tools to compete with the big guys. You can just throw your phone in your suitcase and do business anywhere.”
Dean Crouch

Chief Lending Officer - Capital Resources

We have worked with sipVine for several years now and they've always done a great job supporting our business. In addition to the day-to-day support, they've been right by our side during the challenges we've faced as a growth-oriented firm. I value the partnership we have with sipVine.

Aaron Anson

Frontier Wealth Management

“After feeling beat up for years at the hands of big telecom companies, sipVine Inc. ‘slid’ into our office upon request. Our phone bill soon was cut in half, we met some extremely nice folks who know the meaning of customer service and, oh yeah, the phones work great!”
Bruce Rodgers

Publisher - Discovery Publications

“sipVine allows my partner and me to work out of our homes — without sounding like it. They put a softphone on our laptops, so no matter where you call us, whether we’re in Los Angeles or London, it’s like we’re at the office…We can transfer calls back and forth, or into voice mail, seamlessly. It even turns voice mail into a digital e-mail file you can forward to other people…Their customer service is very fast, very responsive… Overall, sipVine is much more sophisticated than we had before, but it costs less than our old system. It’s pretty amazing.”
Bob Dinkins

President - Human Dynamics

"The Collectors Fund, Inc., values a strong client relationship and we receive that same commitment from sipVine. By handling all the communication details, sipVine allows us to focus completely on the needs of our clients."
Sandy Kemper

CEO-President - The Collectors Fund

"Regarding the installation of our service, things have gone very well, and I am very pleased with the smoothness of the transition. Our remote users have had no issues, and the phones have done everything sipVine said they would, and they have been great to work with. I greatly appreciate the sipVine team working so hard to make things go so well….thanks again!"
Terry D. Henderson

DME Services of Texas

"I can't say enough great things about sipVine whether it be tech support, sales, or customer service which are top notch. Their recording capabilities have enabled us to access recorded calls for quick review or download for further evaluation and sharing.
It is a pleasure to do business with sipVine and their great staff!"
Carolee Steele

RPS Benefits by Design, Inc.

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