Types of Organizations Served in This Category
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Law Firms
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Architect Firms
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Financial & Wealth Management Firms
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Consulting Firms
sipVine Features That Resonate Most with Professional Service Customers
These customers are typically looking for features to help improve the record keeping of their communications and to improve their accessibility and responsiveness to their customers.
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Unified Messaging – receiving voicemails and faxes to their email addresses accomplishes two things. First, it provides remote viewing (via PDA phone) of client contact for follow-up while away from the office. Second, it creates an electronic copy of the communication that can be uploaded into their document management systems.
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Call Recording – sipVine provides an on-demand call recording feature that creates an electronic file of conversations that can be stored for the client in their document management system.
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Call Detail Records – detailed records of phone conversations are proved for upload into a billing or time tracking system.
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Conference Calling / Meet Me Conference – These customers tend to conduct conference calls.
A three way conference call can be initiated on-demand from the phone. Additionally, for no extra charge, sipVine provides a meet-me conference calling platform for every customer that provides for a conference of up to ten outside parties.
Driving Benefit
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Most sipVine customers are looking for enhanced features at lower costs, which is our mission to provide. Professional services customers appreciate receiving premium service features referenced above without adding on to the bill.