Confused by Your Monthly Business Phone Service Bill?

Posted by Mark Greim on Apr 15, 2010 10:09:00 PM

If you currently receive multiple pages for the monthly billing of your business phone service, it is likely very confusing and filled with add-on charges.  Standard rates for service from traditional providers start increasing when including extra charges for what should be common features. Even “bundling” features can increase the cost per line. 

Confused by Business Phone Service Bill

Some examples of add on features that create variability in standard costs per line are Caller ID Name Delivery, Caller ID Number Delivery (seriously!), Three-way Calling, Call Forward, Voice Mail, Call Blocks, and Hunt Groups. 

Additionally, variable charges for activity may creep into your billing, such as variable charges for long distance calling and directory assistance calling.  Finally, what exactly are those dreaded surcharges? Federal Subscriber Line Charges, Special E911 Taxes, Federal Universal Service Fund, State Universal Service Fund, Relay Surcharge, Special Municipal Charge, State Telecom Excise Tax, FCC Fee, and Regulatory Recovery Fees are all examples of the surcharges you may find on your bill.  These can easily add 15 to 20 percent to your monthly bill!

At sipVine, we believe our customers deserve a simple and straightforward price with an easy to understand bill.  Our hosted digital phone solution pricing practice exemplifies this simplicity:

·       All local and long-distance calling are included in a monthly flat rate per user

·       Volume discounts are applied as more users are added.

·       Routine system administration and maintenance are included in the per user pricing.  No trip charges or service charges will be experienced by our customers!

·       All features, including future enhancements, are included in the one flat rate!

·       You will not be hit with surcharges!  sipVine absorbs all regulatory charges and does not pass them on to our customers.

The only variable charges we have are for toll-free and international minutes.  The only addition to the monthly bill is for local sales tax. 

If your bill is confusing and you simply pay it month after month, take a closer look and call us for a comparison.  Register for a no obligation free offer to save even more money!  Our mission is to simply provide you with awesome features and save you money while keeping everything simple and straightforward…including your monthly bill!

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVinea provider of a variety of digital phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and a passion for affordable, reliable, and purposeful technology solutions in those environments.   

Topics: Business Digital Phone Service, Phone Service Bill

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