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The Most Important Feature of Hosted VoIP

Posted by Mark Greim on Oct 26, 2017 10:34:52 AM

Over the years, we've discussed the variety of advanced business phone features that a Hosted VoIP phone service delivers to businesses of all shapes and sizes.  These features have created a new standard for phone service, effectively making analog phone systems and service obsolete.  Moreover, they have transformed the communication practices of the businesses who have deployed them and utilized them to their fullest extent.  So, what is the most important feature of Hosted VoIP?

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Tags: Hosted VoIP, voip business phone system, Business VoIP, Customer Service, Customized Business Phone Plans

Confused by Your Monthly Business Phone Service Bill?

Posted by Mark Greim on Apr 15, 2010 10:09:00 PM

If you currently receive multiple pages for the monthly billing of your business phone service, it is likely very confusing and filled with add-on charges.  Standard rates for service from traditional providers start increasing when including extra charges for what should be common features. Even “bundling” features can increase the cost per line. 

Some examples of add on features that create variability in standard costs per line are Caller ID Name Delivery, Caller ID Number Delivery (seriously!), Three-way Calling, Call Forward, Voice Mail, Call Blocks, and Hunt Groups. 

Additionally, variable charges for activity may creep into your billing, such as variable charges for long distance calling and directory assistance calling.  Finally, what exactly are those dreaded surcharges? Federal Subscriber Line Charges, Special E911 Taxes, Federal Universal Service Fund, State Universal Service Fund, Relay Surcharge, Special Municipal Charge, State Telecom Excise Tax, FCC Fee, and Regulatory Recovery Fees are all examples of the surcharges you may find on your bill.  These can easily add 15 to 20 percent to your monthly bill!

At sipVine, we believe our customers deserve a simple and straightforward price with an easy to understand bill.  Our hosted VoIP phone solution pricing practice exemplifies this simplicity:

  • All local and long-distance calling are included in a monthly flat rate per user. Volume discounts are applied as more users are added.
  • Routine system administration and maintenance are included in the per user pricing.  No trip charges or service charges will be experienced by our customers!
  • Most features are included in the one flat rate!
  • You will not be hit with surcharges!  sipVine absorbs all regulatory charges into our rates so you will not have any surprises on your monthly billing.
  • We do all of this without the requirement of a term contract!

The only variable charges we have are for toll-free and international minutes.  The only addition to the monthly bill is for local sales tax. 

If your bill is confusing and you simply pay it month after month, take a closer look and call us for a comparison.  Register for a no obligation free offer to save even more money!  Our mission is to simply provide you with awesome features and save you money while keeping everything simple and straightforward…including your monthly bill!

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Tags: Phone Service Bill, Customized Business Phone Plans

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