In today’s increasingly mobile and highly accessible work environment, many commercial realtors have found a great number of advantages by switching to a Hosted VoIP phone service. Not only have they improved their office communications, but they have provided their clients with a means to help make their moves easier by suggesting a change to hosted service as well.
First, for the commercial realtors themselves, they have found the following attributes of a VoIP phone service to be advantageous to their office communications:
- Mobile Workforce – With their agents showing properties or even working remotely, certain hosted VoIP providers can configure a soft phone app on the agent’s cell phone. This allows then to take and make phone calls from their office phone number. Or, agents can choose to forward their office phones to their cell phones when they are out of the office. This type of accessibility is ideal for this industry.
- Unified Communications – Voicemails left on office phones and faxes can be delivered electronically to email. Again, for a mobile workforce, receiving notification of a voice mail to a smart cell phone allows for greater efficiency and responsiveness to clients.
- Multiple Branch Optimization – If an agency operates multiple branches, reception services can be either centralized or automated, allowing for cost savings and efficient routing of incoming calls. An automated attendant can be put in place even at a single location to drive savings or route calls effectively.
Commercial realtors have also benefitted by recommending hosted phone service for their prospective clients. If they are working with a VoIP provider that can deliver service over any brand of high speed internet, they can help their clients by making their moves easier. Many clients are also making a phone service and equipment decision at the time of their move. The recommendation is to install their hosted phone service at their previous location so that the porting of numbers and other considerations are completely taken care of prior to moving. That way they are not worried about any out of service time frames or trying to “time” their move with their phone number ports. On moving day, they simply move the equipment and plug into their network and they are immediately operational.
Is it time for a new office phone system? Make every interaction with customers count with the help of sipVine's complete business communication solution! sipVine provides Hosted VoIP services to businesses across the United States. A better phone system for your small business with advanced features to match your unique business needs! Make your company's business communications better by engaging better customer experiences at every touchpoint. To understand more advantages and learn more of the details of how this can work, contact sipVine under no obligation and we’ll gladly consult with you.