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The Non-Profit Organization and Hosted VoIP:  The Perfect Match

Posted by Mark Greim on Apr 15, 2019 9:29:23 AM

Every business and organization deserves the benefits of a Hosted VoIP phone system! Internal efficiencies, caller experiences, flexible deployment options, customization options and financial advantages are benefits enjoyed by organizations utilizing Hosted VoIP.Charitable Organizations Need VoIP

Non-profit organizations come in many shapes and sizes with varying means of securing funding or covering operational costs. Often, purchasing a new phone system is deferred or not even considered because of concerns over capital costs. One of the greatest benefits of a Hosted VoIP solution is that the costs are very reasonable and can easily be recovered through monthly phone service savings over the course of months, not years!

There are several reasons for the lower financial outlay when compared to purchasing a traditional phone system. First, with Hosted VoIP, you're not purchasing a phone system at all!  You're only securing the number of VoIP phones you need to operate. Good VoIP phone costs range from $90 to $250, with a standard expectation for a full-featured, top quality manufactured VoIP phone would be $125. Second, you literally would never need to consider phone system replacement again! As time goes on, you may need to replace a phone or add a phone, but it is up to your Hosted VoIP provider to maintain the system and add newer VoIP phone models to their phone system.

There are many Hosted VoIP providers for a non-profit organization to choose from. This provides the opportunity to seek out a phone company who will provide phone service at monthly rates that will save you money when compared to your current phone bill. You may also find local providers who provide who are interested in providing economic benefits to the non-profits in their community. 

Relious Organizations and Hosted VoIPFor example, sipVine, as a way of giving back to their hometown community of Kansas City and all the communities they serve nationwide, automatically discounts the VoIP phones and phone service for their non-profit customers. "Many businesses took a chance on us back when we started in 2005", states Robert Conner, sipVine's CEO.  "We have grown tremendously since then after being embraced by this community and others. We take great pride in sharing this good fortune with our communities by offering discounts to non-profit organizations. We'll find a way to save them money so they can choose to divert the monetary gains toward their mission rather than administrative expenses."

Because many non-profit organizations haven't even considered changing phone systems and moving to a Hosted VoIP phone system and service, it may be difficult to get started.  Below is a list of some of the features that may be beneficial to your organization:

  • Voicemail to email
  • Auto attendant with customization options
  • Unique call flow options
  • Time of day routing and messaging alternatives
  • Holiday scheduling
  • Direct dial numbers
  • Apps to connect your cell phone to the service
  • Conference calling options
  • Virtual faxing
  • Scalability
  • Deployment of phones anywhere

Health Organizations and Hosted VoIPThose In addition to these phone features, also consider the service qualities you want in your Hosted VoIP provider, such as:

  • Local provider with local support
  • Will review your requirements and customize a plan that works
  • Will handle of all of the programming of the phones and call flow and as well as on-going administration
  • Provides training
  • Offers discounts for non-profit organizations

Should your non-profit need any assistance in assessing the benefits of moving to a Hosted VoIP service specific to your organization, please don't hesitate contacting sipVine.  No obligation, of course. We're here to help!

 

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About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

Tags: Phone Service for Non-Profit Organizations

Hosted VoIP - The Perfect Complement to Nonprofit Organizations

Posted by Mark Greim on Apr 18, 2016 10:30:00 AM

Nonprofit Organizations help make your communities a better place. Hosted VoIP Phone Service delivers affordable, feature-rich services that help businesses improve their communications practices. Thus, nonprofits who have chosen to utilize hosted VoIP phone service are better positioned to deliver to their constituents.

Phone_Service_for_Non_Profit_Organizations.jpgCustomized Solutions.  Nonprofit Organizations come in many shapes and sizes with varying missions or areas of focus.  Whether they are fulfilling a charitable cause, religious purpose, business association, educational endeavor, healthcare need, and more, hosted VoIP phone service can be molded to best create benefits to the particular organization's requirements. Because the service is essentially a software program, the ability to custom build the solution is certainly there.  Good hosted VoIP providers consult with your organization and handle the programming before the phones are even installed. 

Financial Advantages.  Nonprofit organizations are mindful of their expenses and capital purchases associated with their administration and infrastructure, keeping their income sources strongly positioned to fulfill their mission.  Hosted VoIP services provide a great opportunity to have a state-of-the-art phone system without spending money on the system itself.  Because the actual phone system is resident with the hosted VoIP provider, only the VoIP handsets are purchased by the customer, thus keeping the capital outlay to a minimum.  Additionally, the monthly service may drive additional savings, dependent upon their current number of phone lines and price per line.

Another key financial advantage is that this will be the last phone system you will ever need to deploy.  Obsolescence is no longer a factor, as the responsibility to upgrading and keeping the system up to standards rests with the hosted provider.  As the actual phones age or are damaged they can simply be replaced with a current model of phone being supported by the provider.  Replacement costs of phones are much less than a system conversion years down the road.

Some hosted VoIP providers, like sipVine, Inc., provide additional benefits to the nonprofit community.  "We recognize that we have an opportunity to indirectly give back to the community by offering special rates and discounts to our nonprofit customers," states Robert Conner, sipVine's CEO.  "It is a special benefit that we gladly share, and the collective savings among our nonprofit customer base is quite substantial."

Relious Organizations and Hosted VoIPFeatures.  Just because an organization is fulfilling a nonprofit mission, it doesn't mean that it isn't run like a normal business.  These organizations delight in the enterprise-level features that a hosted phone service can deliver.  Like most commercial businesses, the features that resonate most with the particular nonprofit organization can differ company to company.  Whether it is an automated attendant that effectively routes callers, the voicemail to email feature to keep associates informed of important messages, direct dial numbers to satisfy key contacts, paging systems, time of day routing, holiday scheduling, and more, the features within a hosted VoIP system can vastly improve the communication practices and efficiency of the organization.

If your nonprofit organization hasn't explored the many benefits of a hosted VoIP phone service, contact a hosted provider today.  Exceptional providers will be able to understand your particular need and help map out an affordable solution that will deliver benefits for years to come.

 About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Tags: Phone Service for Non-Profit Organizations

Why Non-Profit Organizations Are Choosing Hosted VoIP

Posted by Mark Greim on Sep 10, 2014 2:33:00 PM

Every day, more non-profit organizations are making the shift to hosted VoIP service from their traditional analog service and phone system.  There are a variety of reasons as to why this is happening, but the fundamental theme is that these organizations tend to look for robust features at an affordable price.Health Organizations and Hosted VoIP

Non-profits come in every shape and size.  Whether they are an educational or medical institution, a foundation supporting such institutions, an organization supporting a cause or an organization serving the community, non-profit organizations all operate just like any other business.  Because the funding of their operations comes from their donor or constituent base, these organizations are always mindful of keeping operational costs low so that their funding can be used for the more global purpose of the organization.

Therefore, because they are run like most businesses and operated by business professionals, they are drawn to a feature set that matches their needs and general familiarity with what other businesses have been using.  However, their budget tends to require that they receive donated or older equipment, many on the last years of a useful life, or certainly representing older technology.  Does it work?  Yes.  Are there better alternatives?  Absolutely!

Hosted VoIP services have great appeal to non-profit organizations because they are able to use enterprise level features and service without buying a massive system up front. By only purchasing the VoIP handsets, the cost difference can be substantial.  Additionally, the monthly cost per user will also drive some savings opportunity when compared to traditional phone service companies.

Some examples of features that have resonated with NPOs are:

  • Voicemail to email
  • Auto-attendant (they can conserve on reception costs)
  • Direct dial numbers
  • Conference calling

There are some providers out there who will offer non-profit organizations a special discount.  sipVine, as an example, discounts both the hardware and monthly fee for such organizations, as we recognize that by helping keep their administrative costs lower, more funds are available to support their cause and the community. 

If you are a non-profit organization looking into your options with VoIP, please feel free to reach out to us.  We'll be happy to talk you through it! 

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About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

Tags: Phone Service for Non-Profit Organizations

Why VoIP is Right for Non-Profit Organizations

Posted by Mark Greim on Feb 22, 2011 9:15:00 AM

Many non-profit organizations have turned to VoIP for their communication needs.  These businesses range from small philanthropic organizations to large schools and districts.  What are the driving factors in these organizations choosing to switch to a Voice over the Internet deployment?Charitable Organizations Need VoIP

Multiple Solutions – VoIP phone systems come in many shapes and sizes, which match the organizational differences in this market segment well.  Larger schools and districts and large non-profit organizations typically turn to a site-based VoIP phone system and bring SIP trunks or traditional PRIs into it for dial tone.  Such organizations typically have technical support on staff to handle administrative responsibilities.  Smaller organizations turn to a hosted VoIP model where they only need to deploy the number of phones they need and their system is provided by the hosted provider.  Administrative tasks are handled by the provider.

Economic Benefits – The large non-profits with site based systems are able to take advantage of one system covering many locations, such as a school district.  Each individual location does not need its own system, as they are connected to the host via their IP network.  Combining the economics of this from a capital perspective with savings they can achieve by deploying SIP trunks versus PRIs drive substantial benefit.  By deploying a hosted VoIP model, smaller non-profit organizations achieve economic benefit by lowering up-front capital costs and on-going administrative expenses.  They also get to take advantage of a feature set that is typically found in large, site based PBX systems.  Finally, the monthly cost model can also drive savings when compared to the cost of traditional analog circuits.

Rich Feature Set – VoIP platforms deliver a rich set a features that benefit any business sector, and the non-profit organizations can take full advantage of these features.  Unified messaging, auto attendants, time of day routing, and many other programmatic features are ways for non-profits to build a system to meet their unique needs.  Schools can also deploy phones in the classroom for safety concerns, but the teachers can put the phones on “do not disturb” during class time, so calls to them can roll to their voicemail for handling during non-classroom time.  Start-up incubators can deliver direct inward dial numbers to their tenants so these start-ups can appear to have their own phone system and communication presence.

To learn more ways VoIP phone systems can benefit your non-profit organization, feel free to contact sipVine for a no obligation consultation.

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVinea provider of a variety of digital phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and a passion for affordable, reliable, and purposeful technology solutions in those environments.  

Tags: Phone Service for Non-Profit Organizations

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