The Non-Profit Organization and Hosted VoIP:  The Perfect Match

Posted by Mark Greim on Apr 15, 2019 9:29:23 AM

Every business and organization deserves the benefits of a Hosted VoIP phone system! Internal efficiencies, caller experiences, flexible deployment options, customization options and financial advantages are benefits enjoyed by organizations utilizing Hosted VoIP.

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Tags: Phone Service for Non-Profit Organizations

Hosted VoIP - The Perfect Complement to Nonprofit Organizations

Posted by Mark Greim on Apr 18, 2016 10:30:00 AM

Nonprofit Organizations help make your communities a better place. Hosted VoIP Phone Service delivers affordable, feature-rich services that help businesses improve their communications practices. Thus, nonprofits who have chosen to utilize hosted VoIP phone service are better positioned to deliver to their constituents.

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Tags: Phone Service for Non-Profit Organizations

Why Non-Profit Organizations Are Choosing Hosted VoIP

Posted by Mark Greim on Sep 10, 2014 2:33:00 PM

Every day, more non-profit organizations are making the shift to hosted VoIP service from their traditional analog service and phone system.  There are a variety of reasons as to why this is happening, but the fundamental theme is that these organizations tend to look for robust features at an affordable price.

Non-profits come in every shape and size.  Whether they are an educational or medical institution, a foundation supporting such institutions, an organization supporting a cause or an organization serving the community, non-profit organizations all operate just like any other business.  Because the funding of their operations comes from their donor or constituent base, these organizations are always mindful of keeping operational costs low so that their funding can be used for the more global purpose of the organization.

Therefore, because they are run like most businesses and operated by business professionals, they are drawn to a feature set that matches their needs and general familiarity with what other businesses have been using.  However, their budget tends to require that they receive donated or older equipment, many on the last years of a useful life, or certainly representing older technology.  Does it work?  Yes.  Are there better alternatives?  Absolutely!

Hosted VoIP services have great appeal to non-profit organizations because they are able to use enterprise level features and service without buying a massive system up front. By only purchasing the VoIP handsets, the cost difference can be substantial.  Additionally, the monthly cost per user will also drive some savings opportunity when compared to traditional phone service companies.

Some examples of features that have resonated with NPOs are:

  • Voicemail to email
  • Auto-attendant (they can conserve on reception costs)
  • Direct dial numbers
  • Conference calling

There are some providers out there who will offer non-profit organizations a special discount.  sipVine, as an example, discounts both the hardware and monthly fee for such organizations, as we recognize that by helping keep their administrative costs lower, more funds are available to support their cause and the community. 

If you are a non-profit organization looking into your options with VoIP, please feel free to reach out to us.  We'll be happy to talk you through it! 

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About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of a variety of VoIP phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments. 

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Tags: Phone Service for Non-Profit Organizations

Why VoIP is Right for Non-Profit Organizations

Posted by Mark Greim on Feb 22, 2011 9:15:00 AM

Many non-profit organizations have turned to VoIP for their communication needs.  These businesses range from small philanthropic organizations to large schools and districts.  What are the driving factors in these organizations choosing to switch to a Voice over the Internet deployment?

Multiple Solutions – VoIP phone systems come in many shapes and sizes, which match the organizational differences in this market segment well.  Larger schools and districts and large non-profit organizations typically turn to a site-based VoIP phone system and bring SIP trunks or traditional PRIs into it for dial tone.  Such organizations typically have technical support on staff to handle administrative responsibilities.  Smaller organizations turn to a hosted VoIP model where they only need to deploy the number of phones they need and their system is provided by the hosted provider.  Administrative tasks are handled by the provider.

Economic Benefits – The large non-profits with site based systems are able to take advantage of one system covering many locations, such as a school district.  Each individual location does not need its own system, as they are connected to the host via their IP network.  Combining the economics of this from a capital perspective with savings they can achieve by deploying SIP trunks versus PRIs drive substantial benefit.  By deploying a hosted VoIP model, smaller non-profit organizations achieve economic benefit by lowering up-front capital costs and on-going administrative expenses.  They also get to take advantage of a feature set that is typically found in large, site based PBX systems.  Finally, the monthly cost model can also drive savings when compared to the cost of traditional analog circuits.

Rich Feature Set – VoIP platforms deliver a rich set a features that benefit any business sector, and the non-profit organizations can take full advantage of these features.  Unified messaging, auto attendants, time of day routing, and many other programmatic features are ways for non-profits to build a system to meet their unique needs.  Schools can also deploy phones in the classroom for safety concerns, but the teachers can put the phones on “do not disturb” during class time, so calls to them can roll to their voicemail for handling during non-classroom time.  Start-up incubators can deliver direct inward dial numbers to their tenants so these start-ups can appear to have their own phone system and communication presence.

To learn more ways VoIP phone systems can benefit your non-profit organization, feel free to contact sipVine for a no obligation consultation.

About the author:  Mark Greim is the Vice President of Sales and Marketing at sipVinea provider of a variety of digital phone solutions and services. Mark has extensive experience working for start-up or entrepreneurial organizations and a passion for affordable, reliable, and purposeful technology solutions in those environments.  

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Tags: Phone Service for Non-Profit Organizations

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