There are several reasons why professional service companies have gravitated to sipVine’s Hosted VoIP Phone Service. sipVine proudly serves many law firms, accounting/finance firms, marketing/public relations companies, and business consulting firms. sipVine excels in many areas, driving specific benefit to the communication needs of professional service firms:
Full Featured Phone Services - sipVine delivers a robust feature set that is compelling to a professional services office setting. We customize the call flow with ring groups or queues and set up an auto attendant to fit exactly how these firms would like to do business. Direct dial numbers, call recording options, call detail records, voicemail to email, and many other features drive benefits to the companies sipVine serves.
Virtual & Highly Mobile Employee Options - One of the beauties of Hosted VoIP is the fact that it can be delivered anywhere and at any time people need to be reached. Businesses can deploy a remote or flexible staff model as they can have a VoIP phone wherever they are located. This phone can be a desk phone or a soft phone on their desktop or mobile device. High contact employees who are on the go can turn on their mobile soft phone when they want to receive or make calls just as if they were at their phone in the office!
High Quality VoIP Phones - sipVine only certifies top-end VoIP phone manufacturers on our network. We currently work with Yealink, Polycom and Cisco phones. We have found that these manufactures have the best phone features and are easy to use. The quality is demonstrated time and time again for their longevity in service and very few issues resulting in replacement.
Phone System Support - This is the hallmark of sipVine's service. We do not outsource or off-shore our support personnel. Most times, callers into our support department are pleased with the fact that we actually KNOW them! sipVine handles all phone administration or system program changes for our customers at no additional charge. Unlike the well-marketed national VoIP providers, we do not expect our customers to navigate a self-service support portal to make changes. This resonates well with our professional services firm customers, as they don't have the time to develop the expertise required to make these changes or program call flows and auto attendants as needs evolve. They simply call sipVine by dialing 7HELP from their sipVine phone and they will directly reach a member of our support team, or they can email or submit a ticket.
The technology deployed in sipVine’s VoIP Phone Solution delivers high quality voice calls and disaster recovery advantages. All of the functionality and more great features are delivered in a reliable and purposeful solution that allows for the easy addition of users as the firm grows.
Whether you are a professional service firm or a general business, sipVine’s Hosted VoIP Phone Service can be customized to how you do business. Contact us today to learn how!