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Outsourcing Your Business Phone Service

Posted by Mark Greim on Jun 19, 2014 1:36:00 PM

small business ownerWhen you run your own business, one of the hardest decisions you'll ever have to make is choosing what work you need to handle in-house versus what work you need to hire out. Everything's got a trade-off. Having an in-house team means more up-front costs, but usually also more control. Outsourcing the work may save you money and get you access to better people, but you run the risk of becoming just another customer in a long list.

Fortunately, when it comes to your business phone service, hosted VoIP can give you the best of both worlds! After all, you're going to have to contract your phone service with someone. Even if you invest in a bulky and expensive private branch exchange (PBX) system to handle your telecommunications needs, you'll still be getting service from one of the major telephone providers. With hosted VoIP in the cloud from sipVine, your phone system and phone service providers are blended into one. That means no more bulky PBX, but it also means that no matter what you need from your business phone service, you've got one number to call, and you'll talk to someone who knows your business and your needs.

Cloud telephone services are a growing trend all over the world because, quite frankly, hosted VoIP can give benefits that "traditional" phone services just can't match. Not only does hosted VoIP save you money on maintenance and installation, it's also completely scalable to your needs as your company grows, and it's 100% portable, so you can take it with you wherever you go, without having to worry about hauling a bunch of equipment around. And of course, hosted VoIP from sipVine gives you the crystal clear call quality that you need, along with all the amenities that you've come to expect, such as call waiting, call forwarding, voicemail notification, and many more.

But maybe the biggest benefit of outsourcing your business phone service to hosted VoIP from sipVine is simply this: You'll get the best customer service in the business. Try calling one of the big service providers and you're going to find yourself on hold for who-knows-how-long, before you finally talk to someone who has no idea who you are, or what you do. Everyone's been through it, and everyone hates it! At sipVine, we put our customers first, and as business owners ourselves, we know how valuable your time is to you.

When was the last time you called your telephone service provider and spoke to someone who actually knew you? At sipVine you will! And while it's nice to talk to someone to whom you're more than just a customer number, that's not the end of the benefits of personalized service. When you're dealing with someone who knows your business and also manages the administration of your phone system, we can tailor your services and your features to your needs, and help to ensure that your telecommunications package is doing everything that it can to benefit your business!

About the author: Mark Greim is the Vice President of Sales and Marketing at sipVine, a provider of hosted VoIP phone systems and services. Mark has extensive experience working for start-up or entrepreneurial organizations and has a passion for affordable, reliable, and purposeful technology solutions in those environments.

Topics: Hosted VoIP, VoIP Phone Service

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