Office phone technology has advanced significantly over the past decade. Long gone are the days when businesses needed to purchase a stand-alone phone system and connect to analog lines provided by the telephone company. VoIP technology offers a cloud-based phone system, providing small businesses with features that will enhance their business communications more than ever before.
Thus, the best office phones for these small businesses start with a cloud-based platform which opens up a variety of office phones and devices for the business to select. Selections are based upon functionality and budget, and the cost of physical VoIP phones is much less than purchasing a traditional phone system and business telephones.
Office Phones for the Workstation: VoIP phone options range in price and features, providing small businesses with the opportunity to match their specific utilization and budget. Such selections can be made by function, as not all phones need to be the same in the office. Desk phone options range low-end monochrome screened phones to higher end color touch screens with many options in the middle. The lower-end phones are ideal for common areas, such as a break room, work room, or warehouse.
Most VoIP phones today connect via an ethernet cable to the office network. There is an additional ethernet port on the phone so that the phone and computer can share one connection. When ethernet cabling is not available, there are VoIP phone options that include WiFi connection capabilities, either built in or via an adapter that connects to a USB port on the phone.
Accessories for the VoIP office phones include expansion modules for reception phones and a variety of headsets, either corded or wireless. Additionally, some models include built in Bluetooth technology or Bluetooth pairing via a USB adapter.
Other Office Phone Options: There are a variety of conference room VoIP phone options available. These include models for different sizes of conference rooms and even options that connect to WiFi for ultimate flexibility.
VoIP cordless phones are also available. These work well in retail or “counter” applications where mobility around the office is important.
Alternative VoIP Phone Devices: For employees on the go, there are mobile soft phone applications available. These apps are typically subscription-based and reside on the user’s cell phone or laptop. Calls run over the data network on the cell phone, providing the user the opportunity to make and receive calls wherever they are located. Outbound calls deliver the caller ID of the business and not the cell phone! For the laptops, calls are received and made when the laptop is connected to the internet, whether that be at the office, home, or anywhere. Laptop apps are best used with a headset, either Bluetooth or other connected device.
Start with Your Provider Selection: So, what VoIP phone options are best for your small business? It is important to carefully select your Hosted VoIP provider. The best provider will only offer VoIP phones from top-end VoIP manufacturers, such as Yealink, Poly, or Cisco. Not only are the office phones offered by these manufacturers reliable, but they offer flexible programmable features that allow your VoIP provider to make sure the phones are programmed to match your company’s unique requirements. Secondly, a great provider will listen to your budgetary and functionality requirements and recommend the best office phones for your small business!
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